Frequently Asked Questions

What are your hours?

The Pet Health Center at Dakin operates Monday through Thursday from 9:00 a.m. - 5:00 p.m. by appointment only. We are unable to accommodate walk-ins. Request an appointment online.

Do you offer emergency veterinary services?

The Pet Health Center is not an emergency veterinary clinic or hospital. If your pet is experiencing urgent or emergency symptoms, please take them to your nearest veterinary hospital.

I can't afford to pay for treatment. Can you still help my pet?

The Pet Health Center has payment and financing options available. Once your pet has been examined, we can provide you with an estimate and review payment and financing options.

How do I request an appointment?

Click here to request an appointment at the Pet Health Center.

I have more than one pet. Do they need separate appointments?

Yes, each pet requires their own appointment. Please complete an appointment request form for each pet separately.

How do I cancel or change my existing appointment?

Email us at Pethealthcenter@dakinhumane.org.

What forms of payment are accepted?

The Pet Health Center accepts cash, Visa, MasterCard, Discover, Debit Card, CareCredit, and ScratchPay. Payment or setup of payment plan is due at the time of service. Some restrictions apply.

Who do I contact for my pet's medical records?

Pet Health Center - email Pethealthcenter@dakinhumane.org

Community Spay/Neuter Clinic - email Spay@dakinhumane.org

If your pet was adopted from Dakin or seen at a Dakin vaccine clinic, email Springfield@dakinhumane.org